When I told her that didn’t make sense she told me I didn’t need the hotspot time anyway.
I was completely shocked at the rudeness and the manner in which I have been spoken to.I’m an Adult woman who is 50 years old and this kid named José had so much Hostility towards me, I have never had any luck with the store and the last time I was in there a young girl stood and popped her bubble gum in my face.I set the phone on the counter and I walked out of the Store.What you should do is teach them to be as professional and helpful as operator Rudilynn. I do not want to take MY TIME and call the company to correct a situation that should never happened to begin with. Reply I have been trying to figure out what the problem is with the store in Moses lake WA state.I’m taking my business elsewhere, and you can blame France Marie #500175 and the other moron. So you automatically charge your customers without their consent and knowledge, then insist they have to take their time to correct this or they are stuck. Are you will to pay me for MY TIME at my current rate? I have been a customer for about 6yrs in Tacoma, Wa and I moved over to this part of the State and I have been treated poorly Everytime I have been in the local franchise.