The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
This helps Friend Fin be a leader in the Internet's best 100% free dating websites.It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here. Friend is obviously the most trustworthy out of all 100% free dating websites.Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Ipsos survey conducted from 17th-22nd December 2014, among a representative sample of 2000 persons aged 18-75 in the UK, which has been combined with the total population of this age group (Source Eurostat 2015).3% of interviewees claimed that they have ever been in a relationship with someone they claim to have met on Match.We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.